Jeff Cox just wanted a good lawn mower.
“I guess I bought more than a good mower that day,†he said.
Cox ended up making a deal to purchase the entire business, Mountaineer Mowers on Ragland Road in Beckley.
“I said, ‘This looks like a great business you have here, one I would like to have,’†he recalled. “The owner said it was a coincidence that I would say that because the business was for sale.â€
The next thing you know, Cox and his wife Lydia became the owners of the business.
“That was in 2002,†Cox said.
The couple has been self-employed in Beckley since 1990 in the heating and air conditioning business.
“I was looking for something different and I found it here at Mountaineer Mowers,†Jeff Cox said.
Mountaineer Mowers is unique because it services all major brands of lawn mower, regardless of where the machine was purchased.
“We also sell parts for all major brands,†he said.
Cox said his is not a specific type of shop.
“If you have a small engine repair, like a lawn mower, a weed-eater, a water pump, or whatever we can service it here and access parts for it.â€
Cox says his shop is the only locally owned and operated service center for all major brands of lawn and garden equipment and supplies.
“It doesn’t matter where you purchased it, if it is under warranty, we can take care of it for you or if it’s out of warranty, it doesn’t matter,†he said. “We offer full service and sales.â€
Cox said Mountaineer Mowers offers the most experienced service technicians in the area.
“Our parts manager, Mike Marion, has over 35 years experience. One of our mechanics, Charlie Kelley, has over 23 years’ experience and another mechanic, Randall Smith, has over 25 years’ experience,†he said.
Other experienced employees include service write James Facello and mechanic technician Eddie Hoge.
“Overall, I would say we have over 150 years of combined experience in this building,†Cox said.
Cox says everyone loves having a nice green lawn.
“Unfortunately, that lawn will rarely water, fertilize and mow itself,†he said. “Having a beautiful lawn requires a lot of work, and whether you do it yourself or pay a yard cleaning company, it has to be done. If you take care of your own lawn, the first tool you will need is a good lawn mower.â€
Cox says lawn mowers have come a long way since the days of the old-fashioned manual push mowers.
“Today’s power lawn mowers take a lot of the hard work out of the job, propelling themselves, mulching and bagging the grass cuttings,†he said.
“Zero turn mowers are the new, big thing in mowing. The time saved is just amazing with this machine. It cuts the time to mow a lawn in half from that of a conventional lawn mower.â€
Practically any mower will cut your grass, according to Cox.
“But you’ll get better results with less effort if you choose a machine based on your lawn size, mowing preferences, and budget,†he said. “… We will help you with your new mower and educate you on how simple it is to operate.â€
Lydia Cox said this is what sets Mountaineer Mowers apart from the big box stores.
“When you purchase a zero turn or weedeater from us we service it and go over it with you and make sure you understand what you have and how to properly operate it,†she said. “When you purchase that equipment here, we will assemble it, service it, start it, test it, educate the customer on it, file any warranties and make sure it is ready to go. I don’t think you will get that type of service at any box store.â€
She says Mountaineer Mowers’ prices are very competitive as well.
“It’s not like you will be paying more,†she said. “We are competitive and have personal service after the sale. We don’t send you equipment out of town to be repaired or serviced. It’s all done locally.â€
Jeff said the biggest problem he finds in this area is that people wait too long to have their lawn mowers, weedeaters and other lawn and garden equipment serviced and repaired.
“We get so overwhelmed at the beginning of spring,†he said. “Start today in getting it serviced and see what repairs and parts may be needed. This way the machines will be ready for you when it’s time to start on this year’s lawn and garden work.â€
Mountaineer Mowers offers an estimate on repairs before they do any of the work.
“We give an estimate for any repair for a small fee and we would call you before we start the job,†Cox said.
The company also offers full financing for everything in the store.